Support Center

How Can We Help?

Our team is here to assist you with any questions or issues you may have

Active

Email Support

Send us a detailed email and our team will get back to you as soon as possible. Best for non-urgent inquiries and detailed questions.

Email Address

support@stakepoint.app
Response time: 24-48 hours
Active

Twitter / X Support

Reach out to us on X (Twitter) for quick questions and community support. Great for real-time assistance and updates.

@StakePointApp
Response time: 2-12 hours

What Can We Help You With?

Choose a category that best matches your inquiry

General Questions

Questions about how StakePoint works, features, or getting started

Technical Issues

Problems with staking, transactions, wallet connections, or errors

Pool Creation

Help with creating pools, configuration, or managing your pools

Partnerships

Business inquiries, collaborations, or partnership opportunities

Tips for Faster Support

Help us help you! Include these details in your message:

  • 1
    Include your wallet address (public key only - never share private keys)
  • 2
    Describe the issue in detail with step-by-step information
  • 3
    Attach screenshots or transaction signatures if relevant
  • 4
    Mention which browser and wallet you're using
  • 5
    Include any error messages you received

Security Warning

Never share your private keys, seed phrases, or passwords with anyone! StakePoint support will never ask for sensitive information like private keys. Be cautious of impersonators on social media. Always verify you're contacting official StakePoint channels.

Looking for answers to common questions?

Check our FAQ